NBTA Proposes Improved Service Framework for U.S. Air Travel
September 25th, 2010
NBTA Proposes Improved Service Framework for U.S. Air Travel
The National Business Travel Association (NBTA) – the voice of the global business travel industry – will file comments this week with the U.S. Department of Transportation (DOT) advocating for an improved framework of customer service requirements for purchasers of air travel. The NBTA position — outlined in response to a wide-ranging DOT proposal on “Enhancing Airline Customer Protections …
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